*** Take the Power Bill Challenge today – you have nothing to lose… but money to gain! - Click here ***

Trustpower

  • Plans
  • Information
  • News
  • Reviews
  • Map
  • electricity
  • gas
  • LPG
  • internet

services
  • Credit card
  • Bank transfer
Up to 15%prompt payment
  • Smart Meter
features

Trustpower Deal - Get your choice of Samsung TV, fridge or washing machine as part of your bundle*

Join for power and broadband on a 24 month term and get your choice of Samsung TV, fridge or washing machine as part of your bundle

Terms and Conditions apply. Please read them carefully.

Trustpower Deal - Get your choice of Samsung TV, fridge or washing machine ...

Trustpower
5.8

total

  • Overall Satisfaction 6.0

  • Value for Money 5.8

  • Customer Service 5.6

Average from 5 reviews

Trustpower generates a large amount of New Zealand’s electricity — powering numerous homes and businesses nationwide. We also generate electricity in Australia. We have a strong focus on sustainable generation using hydroelectric power stations. We are continually seeking to expand our generation network, as well as make efficiencies, and minimise environmental impacts.

** NOTE: The above information has been provided by the «Trustpower» or reproduced from their website **

*** last updated at 2018-07-24 10:02:18 ***

Feb 1, 2018

Power Companies NZ - Compare different NZ electricity providers

Ever wondered where your power comes from in NZ?  Which NZ power companies generate the electricity that we use... find out in this Power Compare news piece

Trustpower
5.8

total

  • Overall Satisfaction 6.0

  • Value for Money 5.8

  • Customer Service 5.6

Average from 5 reviews

2019-02-19 11:20:17

6.3
Overall Satisfaction
7
Value for Money
6
Customer Service
6

We were happy with Trustpower until we started looking at what other providers could offer. Turns out, we weren't on such a great deal.

Pros:

Friendly customer service, although a bit ineffective. Our broadband was really good and our power worked!

Cons:

They didn't seem to value existing customers as much as they did potential newbies. Plus, their prompt payment discount is pretty crap.

2019-02-04 17:00:08

1.0
Overall Satisfaction
1
Value for Money
1
Customer Service
1

Terrible online platform, bad customer service and high prices. Watch out for the disconnection fees and terms with their lovely 'FREE' offers. They make their money back on the exhuberant prices they charge!

Pros:

Free TV!

Cons:

High prices, bad online site, delayed billing (sometimes 5 weeks or more depending on when they get around to it), high disconnection fees, hard to get hold of, incredibly high LPG bottle gas rates ... need I go on!

2018-09-14 18:53:48

7.0
Overall Satisfaction
7
Value for Money
7
Customer Service
7

I will stay with Trust Power IF the Discount for prompt payment stays

2018-07-05 13:44:31

7.7
Overall Satisfaction
7
Value for Money
7
Customer Service
9

Awesome but needed a cheaper option

Pros:

Their customer service was absolutely amazing. They were so helpful in a lot of ways.

Cons:

The rates were really good but just wasnt affordable.

2017-12-18 11:06:13

7.0
Overall Satisfaction
8
Value for Money
8
Customer Service
5

Great company if you are a house owner.

Pros:

Pretty cheap, good bundle deals

Cons:

Impossible to get the "full" bundle including the broadband if you are not a house owner. That's lame.

Trustpower
5.8

total

  • Overall Satisfaction 6.0

  • Value for Money 5.8

  • Customer Service 5.6

Average from 5 reviews