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Black Box Power

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*** last updated at 2023-07-07 15:21:07 ***

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Addons
User
Contract
Price: low to high
Price per 30 days
Total 3.8
Overall Satisfaction 2.8
Value for Money 4.4
Customer Service 3.4
Average from 5 reviews
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2023-05-02 13:30:03
Daria 2.3
Spoke to them on the phone about a quote, they pressured me into agreeing to a callback a week later, when I made it very clear I would call THEM if I was interested. They have rung me 12 times in two weeks. I will decline the phone-call and they will immediately call me back 4-5 times. I have now blocked the number. Good one Black Box Power, you have completely lost a potential customer by being absolutely insane!
Pros
idk i guess they are on the cheaper side
Cons
NO BOUNDARIES
2022-07-21 12:08:04
Sophie 3.3
I used to recommend this company to everyone but started to notice that actually I wasnt saving money at all and I was on the wrong plan. 3 seperate phone calls later they still hadn't moved me to the correct plan, was told incorrect information and misled by the call centre. much happier with my new provider.
Pros
every now and then you get some "free" groceries to test
Cons
they dont seem to really care about their current customers
2022-05-02 12:53:35
Minette 1.0
This is the worst company to work with! The customer service is practically non-existant and should somebody contact you 2 months after an issue is raised, that person can not help you and is not able to give assistance to get to the correct person either. It is even worse if you need a meter installed when you get solar. Read the fine print!
Pros
None
Cons
Too many to list - definately outweighs the Pros