Contact Energy

• If you are already a Contact customer and would like to take advantage of this offer, you need to be on an open term energy plan and change to the Broadband Bundle plan.
• The plan will end if you move to another property.
• Subject to a satisfactory credit check.

View full Terms & Conditions

• If you're on weekly billing, you'll have four opportunities to use a Bill Discount, each covering a weekly bill. On fortnightly billing, you'll get two Bill Discounts, each covering a fortnightly bill.
• You must use your Bill Discount before the due date of your current bill for it to be applied. You can't use a Bill Discount while there are overdue charges on your account. If you're on SmoothPay/ControlPay, the Bill Discount will only cover current charges.
• Overdue charges will still need to be paid by the due date and are not included in any Bill Discount.
• If you're a direct debit customer you'll need to use your Bill Discount before the due date of that bill, which is when your direct debit is scheduled to be taken. Upon receiving your bill, you'll have 3 days on a weekly or fortnightly bill and 14 days on a monthly bill to use it.
• If your billing frequency is changed and you have already used a Bill Discount, any unused Bill Discounts will be forfeited.
• On the plan, prices stay the same for the term of the plan unless there are changes to taxes or levies, or if the information Contact has relied on to set your prices is incorrect.
• If you breach the agreement with us by ending the Plan early, an early termination fee of $150 per installation control point (ICP) will apply and any unused Bill Discount will be forfeited. We may waive this at our sole discretion.
• The Month Off plan is not available to PrePay or if you have more than one property included on the same bill.
• Overdue payments may incur our standard $25 debt management fee.
• Subject to a satisfactory credit check.
• For more information click here.
• Full T&C's

1. The Broadband Bundle Plan (“the Plan”) is available for residential electricity and broadband supply.
2. For the avoidance of doubt, you must have your electricity and broadband with us to qualify for the Plan.
3. The Plan special terms should be read along with our General terms and conditions for residential and business customers and our Terms and Conditions for Residential Internet and Telephone Services. If there are any inconsistencies between the three, the Plan special terms will prevail.
4. We reserve the right to cancel the Plan early if you are in breach of any of our terms and conditions.
5. The Plan will apply from the date we process your application or at a date notified to you by us.
6. The Plan will end if you move to another property.
7. You can change your broadband and calling packages at any time on the Plan.
8. If you remove your broadband package with us while on the plan, your pricing will change to our Freedom Plan or our closest equivalent available at the time, or to another plan offered by us and accepted by you.
How do I qualify for the Plan benefits?
9. The discounts and benefits that you are eligible for and the amount of those discounts and benefits are set out in your confirmation letter. There are no discounts on broadband charges.
10. To qualify for the prompt payment discount, you need to pay your bill in full and on time.
When might this Plan not be available?
11. The Plan is not available to customers on any prepayment product or in conjunction with any other offer from us unless at our discretion.

Plan Terms and Conditions:

• The plan is available with SmoothPay, Control Pay and Contact PrePay.
• The plan is not available to PrePower customers and is not available for any LPG supply.
• Our standard convenience fees are charged if you receive a paper bill or pay by credit card. You can avoid these fees by choosing to get your correspondence by email or choosing a different payment method.
• Overdue payments may incur our standard $25 debt management fee.
• Subject to a satisfactory credit check.

View full Terms & Conditions

• On the plan, prices stay the same for the term of the plan unless there are changes to taxes or levies (such as the Electricity Authority Levy) or if the information Contact has relied on to set your price is incorrect.
• If you decide to end the agreement with us before the plan end date, an early termination fee of $150 per installation control point (ICP) will apply. We may waive this at our sole discretion.
• Subject to a satisfactory credit check.
• $100 (incl. GST) off your first bill
• 2% discount on your energy bill
• Fixed energy rates until 30 July 2021
• Broadband can be added from just $89.99 per month
• View full Terms & Conditions

Important things to know:

• On the plan, prices stay the same for the term of the plan unless there are changes to taxes or levies (such as the Electricity Authority Levy) or if the information Contact has relied on to set your price is incorrect.
• AA Smartfuel discounts can be used once on up to 50 litres of fuel. To maximise your savings, it pays to fill up as close to 50 litres as you can because your account balance will return to zero after each redemption. Once accumulated, discounts must be redeemed by the end of the following calendar month, e.g. a fuel discount dated 1 July 2019 through 31 July 2019 will expire on 31 August 2019. AA Smartfuel terms and conditions apply.
• If you decide to end the agreement with us before the plan end date, an early termination fee of $150 per installation control point (ICP) will apply. We may waive this at our sole discretion.
• Subject to a satisfactory credit check.

View Full terms and conditions