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Contact Energy

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Contact Basic
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Rating: 90

No fixed term and no break fees!

Get back to basics with this simple, hassle-free plan. No rewards or other added discounts to factor in, just simple, transparent pricing. Plus, you’ll have the flexibility of no fixed term and no break fees.

Terms and Conditions apply. Please read them carefully.

No fixed term and no break fees!

  • electricity
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  • internet

services
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  • Pre Payment
Up to 2%DiscountUp to $150joining bonus
  • Smart Meter
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Contact Everyday Bonus Fixed
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Rating: 85

Get $150 off your first bill

Enjoy $150 off your first bill when you sign up to our Everyday Bonus Fixed plan. Plus, you’ll get a 2% energy discount every month and the certainty of fixed energy rates until 31 October 2021.

Terms and Conditions apply. Please read them carefully.

Get $150 off your first bill

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Contact Energy Fuel Rewards Plus
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Rating: 82

Get Locked rates until 31 October 2021 and 30c/litre off fuel once every month*

Enjoy cheaper fills at the pump with Fuel Rewards Plus. You’ll get 30 cents off per litre of fuel once every month* with AA Smartfuel and the certainty of fixed energy rates until 31 October 2021.

Terms and Conditions apply. Please read them carefully.

Get Locked rates until 31 October 2021 and 30c/litre off fuel once every mo...

Contact Energy
5.5

total

  • Overall Satisfaction 5.3

  • Value for Money 6.1

  • Customer Service 5.0

Average from 11 reviews

We're one of New Zealand's largest listed companies and work hard to put our energy into what really matters - keeping the lights burning, the hot water flowing and the wifi working for over half a million homes and businesses across New Zealand. Compare Contact’s prices and deals at Power Compare.

 

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

*** last updated at 2019-01-11 13:40:20 ***

Sep 6, 2019

Cheapest power company NZ

With power prices frequently changing, how to be sure who is the cheapest power company in New Zealand?
Finding the cheapest electricity provider can feel a lot like searching for a needle in a haystack. For a second you think you know what company offers the best energy deal, the next moment they have gone.

Sep 5, 2019

Contact Energy Promo Code

The latest offer from Contact offers up to $25 off the standard monthly cost of broadband when you bundle with energy on the Broadband Bundle plan. Get unlimited broadband from $64.99/mth with no fixed term and no break fees. Get the deal!

Jun 10, 2019

Contact Energy Remove Prompt Payment Discounts and Simplify Customer Plans

Contact Energy recently removed their prompt payment discounts and simplified their plans to give customers a fairer deal.  Learn more and compare plans with Power Compare

Apr 20, 2018

Save on Fuel with Contact Energy

Contact offers new AA Smartfuel rewards of up to 50c per litre for its customers.

Feb 1, 2018

Power Companies NZ - Compare different NZ electricity providers

Ever wondered where your power comes from in NZ?  Which NZ power companies generate the electricity that we use... find out in this Power Compare news piece

Contact Energy
5.5

total

  • Overall Satisfaction 5.3

  • Value for Money 6.1

  • Customer Service 5.0

Average from 11 reviews

write a review

seleniumtester2020-05-30 02:12:02

3.0
Overall Satisfaction
2
Value for Money
3
Customer Service
4

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Pros:

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Cons:

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Katie2020-05-18 16:26:03

8.0
Overall Satisfaction
7
Value for Money
9
Customer Service
8

Got a great deal with Month Off plan. Didn't have any issues with Contact.

Pros:

Cheap, good customer service. Bonuses/credits with every plan for new customers.

Cons:

LPG is provided by Rockgas, so it is not "all in one bill" as I expected.

Tony O'Connor2020-04-24 16:36:23

2.0
Overall Satisfaction
2
Value for Money
3
Customer Service
1

I have been with Contact energy twice now and on each occasion I'm afraid to say i have been let down. It is extremely disappointing in this day and age with the technology available to everyone that Contact still cannot provide an accurate invoice that reflects the amount of energy used. To be told the smart meter could not provide a read at the time requested by contact so the invoice was estimated when a reading was taken from the meter only the day before but they don't use those readings for invoicing purposes is ludicrous to say the least. The estimated read was so far out that if a human had entered the amount he or she would have been sent back to re-read the meter. It is 2020 isn't it? When i find a decent alternative supplier i will be switching and this time I will not be giving Contact Energy any more opportunities to let me down.

Pros:

None unfortunately. Each time I have rung Contact to get my issues sorted out it is implied that I my expectations are unreasonable when all I want is an accurate invoice so I can pay for what I have actually used. To get an invoice for for about 1/2 of what is a normal months usage at the same time the local Lines trust pays my dividend to my energy supplier to then receive an invoice almost 3 times the amount of a usual month when there is a smart meter on site is unacceptable. To then find that the meter provided data that could have been used to mitigate against ludicrous inaccuracies which was ignored by contact and I have to pay almost 3 times my normal monthly bill when going in to what has become 7 weeks of isolation and lockdown with zero income over that time due to Covid 19 is just another slap in the face. To have little or no understanding of that situation demonstrated by any of the number of customer service personal is I guess just a reflection of Contact energy's respect for their customers.

Cons:

Poor service Poor plans poor pricing and poor follow up.

Paulette Hirschman2020-04-03 01:17:28

9.0
Overall Satisfaction
9
Value for Money
9
Customer Service
9

I've been with Contact Energy for quite a few years now because every time I look at possibly changing to a new company they give me a deal that would be crazy to pass up.

Pros:

Never had a problem with power supply. Fantastic prompt payment discount. Allow me to change to Low User rates for summer, then change back to Standard User rates for winter. Great customer service. Very easy to understand invoice. Great phone app with all the information and helpful tips you need.

Cons:

Can't think of any.

MERETINI WYNYARD2020-03-23 11:46:46

3.3
Overall Satisfaction
2
Value for Money
6
Customer Service
2

No SHOW Tech. UNACCEPTABLE CALL WAIT 45mins Customer Services Closed A/c NO SIGN UP NO NEW CUSTOMER!!!

Contact Energy
5.5

total

  • Overall Satisfaction 5.3

  • Value for Money 6.1

  • Customer Service 5.0

Average from 11 reviews