Genesis Energy

Information
Plans
Reviews
News

This retailer has opted for their plans NOT to appear on Power Compare or they have told us they are NOT taking on new customers at the moment, so you won't see their products listed.  If a specific retailer is not appearing, be sure to check their prices directly before you switch. 

** NOTE: The above information has been provided by « Genesis Energy» or reproduced from their website **

*** last updated at 2025-02-20 13:32:06 ***

Enter your address Change usage
Filter results

your comparison list
Estimated usage

-- kWh / -- days

Specify my usage What is my usage?
Addons
User
Contract
Price: low to high
Price per 30 days
Total 3.5
Overall Satisfaction 3.3
Value for Money 3.6
Customer Service 3.5
Average from 10 reviews
LEAVE A REVIEW
2022-03-16 16:26:30
john ELLIS 4.0
we have been with genesis for 6 yrs now 3mths ago our bill got up to over300 dllrs 2person house summer when we rung they told us our meter had been turned off since oct and they had been estimating our usage to their advantage of course I remember a person coming in oct to upgrade our meter He was here for 15 mins then said he was at the wrong place., and left he had turned off the meterGenesis couldnt get the guy back until march annoying thing was it took a lot of fluffing about by us to rectify the problem. ...read more
Pros
I was annoyed and wonderd how long it would taken to fix the problem if we hadnt contacted them 1st bet it wouldnt taken lomng if wed stopped payingmy point is big business dont care aslong as you keep paying service doesnt xisthg
Cons
None
2021-02-17 14:22:30
Gwen Hungerford 1.0
I had an account with Genesis but they for no reason at all were billing someone else. Finally, there name has been removed. We were paying $40 - $80 a month on power due to having solar panels. My daughter moved in and was paying $200 with Genesis. An extraordinary leap. I can only assume they were charging her with someone else's account. When she phoned they said that power was most used midday on a Friday. She works then and lives alone apart from her daughter coming fortnightly. I would never recommend Genesis to anyone as they are also considered on the of the most expensive as well as major mistakes mentioned above. Very, very disappointed. ...read more
2020-08-13 14:13:44
Liesa 1.0

Very expensive electricity provider with confusing monthly bill. Had been trying to contact unfriendly and rude customer service several times, and they didn’t know how to explain what was written on my bill. One of the customer service was saying that even though she explained it to me, I wouldn’t understand. This company has unhelpful and rude customer services, supposed to give a better training on how to speak to the customer and instead of providing shit service
Pros
None
Cons
Expensive and unfriendly customer services. Hopeless high rate. Absolutely not recommended
Cheapest power company NZ
06/09/2019
Cheapest power company NZ
With power prices frequently changing, how to be sure who is the cheapest power company in New Zealand? Finding the cheapest electricity provider can feel a lot like searching for a needle in a haystack. For a second you think you know what company offers the best energy deal, the next moment they have gone.
Genesis launch virtual power plant
24/06/2019
Genesis launch virtual power plant in South Wairarapa
Genesis have launched a ‘virtual power plant’ in South Wairarapa that allows users to generate, store, share and sell energy. Is this the future of power in NZ?
A fair deal on power for new zealanders
21/06/2019
A fair deal on power for New Zealanders?
What is the final word on the government’s Electricity Price Review? The final report have been submitted but many New Zealanders are heading into a cold winter paying more than they should for power. How can we level the field for a fairer power marketplace? Using your consumer power to make an informed choice about which provider you choose can help you take control.